The new normal at Highfield Park
Our Covid-19 policyTo ensure you enjoy your time with us at Highfield Park and to reassure you that we have everything covered please take a moment to read over our safety & social distancing guide showing you the procedures we have put in place.
Safety & Hygiene
- Enhance cleaning protocols in place in conjunction with Ecolab in all areas.
- Disinfection stations at all entry and exit points
- Hourly checks of key areas and touch points
- 5 key critical touch point cleaning in bedrooms
- All team members re-trained in line with Ecolab on new processes and Covid19 awareness training
Social Distancing
- Please observe 1m distancing, clear signage in place
- Please observe one way traffic flows around the building
- Protective screens have been installed at reception
- Please keep to your allocated arrival, break and departure times if you have been given one
- Do utilise our beautiful grounds but maintain social distancing while doing so
- The team have been provided with PPE where necessary
Food & Beverage
- Our main restaurant & bar are currently closed to all guests
- Contactless room service breakfast available to all residents
- Contactless room service dinner, snacks and beverages available to all residents
- Coffee points will be allocated to each group and additional cleaning measures will be in place
Cashless Operations
- Cards only at this time please
- Contactless payments preferred where possible
- The option to call and pre-pay is also available
Additional Information
For more information or to read our full guide please click the links below or contact a member of staff.
