The new normal at Highfield Park

Our Covid-19 policyTo ensure you enjoy your time with us at Highfield Park and to reassure you that we have everything covered please take a moment to read over our safety & social distancing guide showing you the procedures we have put in place.

Safety & Hygiene
  • Enhance cleaning protocols in place in conjunction with Ecolab in all areas.
  • Disinfection stations at all entry and exit points
  • Hourly checks of key areas and touch points
  • 5 key critical touch point cleaning in bedrooms
  • All team members re-trained in line with Ecolab on new processes and Covid19 awareness training
Social Distancing
  • Please observe 1m distancing, clear signage in place
  • Please observe one way traffic flows around the building
  • Protective screens have been installed at reception
  • Please keep to your allocated arrival, break and departure times if you have been given one
  • Do utilise our beautiful grounds but maintain social distancing while doing so
  • The team have been provided with PPE where necessary
Food & Beverage
  • Our main restaurant & bar are currently closed to all guests
  • Contactless room service breakfast available to all residents
  • Contactless room service dinner, snacks and beverages available to all residents
  • Coffee points will be allocated to each group and additional cleaning measures will be in place
Cashless Operations
  • Cards only at this time please
  • Contactless payments preferred where possible
  • The option to call and pre-pay is also available
Additional Information

For more information or to read our full guide please click the links below or contact a member of staff.

Detailed cleaning information

Delegate pre-arrival information

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