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Corporate Client - Chris Gothard - 3rd July 2017

Hi Kirsty – I hope all’s well with you.

I wanted to say ‘thank you’ to you and all the staff at Highfield Park for such good service throughout this academic year.  I think the lunches are even better since Highfield became independent and a big thank you is due to Tom and his team for that and for always catering so well to my special diet – and the changes I’ve made to that, too.  The Headteachers really value being able to sit down to a hot, three-course meal.  The room is usually well set-up and thanks are due especially to Ash who gives such warm, friendly and efficient service always.  Thanks too to the friendly reception team: the Headteachers commented that they always get a warm, friendly welcome.  The ambience that you and your team create help to make the meetings the success that they are: the Heads love Highfield Park and even though many are struggling with deficit budgets again, they want to continue to come to Highfield Park for as long as possible.

Little touches like chocolate left on the chairs and Kelly coming round with ice creams in the afternoon when it was so hot recently are really appreciated.   I appreciate it too when you or Ash offer me (and Bill, my husband who’s my driver at the moment!) a coffee when we’re setting up the room first thing.

And Zoe deals with all the bookings so well and is such a friendly, helpful person to deal with.

While the Heads admired the new ‘Beckham wedding style chairs’ (!), they’ve not found them comfortable to sit in for very long – some people are quite short so their feet don’t reach the floor and others found it hard to squash into them as I think they’re a bit narrower.  So would it be possible please to have the chairs we had before or something similar?  I think I saw some in the bar area that have been covered.

I’ve been struggling with an illness since early November and it’s meant a lot and been a great relief that I know I can count on a certain standard of care and service at Highfield.

Best wishes.

Chris

Wedding - May 2017

Hi Vanessa

We can't thank you, Kelly and the whole team at Highfield enough for our amazing day.  We really had the best day and was so much more than we ever imagined.

The whole team were so friendly helpful and accommodating not onky to myself and Gary but to all our guests and we could not ask for more.

We are already away but once back we will send you some more pictures but please see out favourite that has come about so far. And of course a vote will come your way.

Thank you all so much again

Wedding - May 2017

Hi Vanessa

We would like to thank you and all the staff at Highfield Park for delivering the most perfect wedding day we could've asked for! Kelly was absolutely amazing on the day and did such a brilliant job; we were thrilled with everything!

We will get some pictures together to send over to you (the professional ones won't be available until later this month).

We will certainly vote for you on guides for brides.

Thanks once again.

Wedding - April 2017

Hi Vanessa

I don't know where to begin! we had the most perfect day. I said to Scott the day after the wedding that the best decision we made was to choose Highfield Park as our wedding venue. So many of our guests commented on how well the day was run and how good all the staff were.

From our perspective our very first meeting at highfield when we were shown around was from Sarah who has now left. She was so warm  and friendly and totally sold the venue to us. We were both very disappointed when a few weeks after booking she emailed to advise she was leaving. We were concerned about who would take over. But Vanessa you were just great. So professional, emailed me back promptly and easily accessible when I called with any queries. Was lovely to meet you in person at our final details meeting and were so impressed with how detailed everything was.

We then had our food tasting with Kelly and loved her. She went through options on how to have the room set up and also gave us more information on how the actual day will run. We really wanted her to be our MOC.

However it was Christos and from our first meeting with him we just knew how good he was going to be. So friendly, kind and enthusiastic. On the day he worked so hard and my parents, maid of honour and other guests commented on how good he was.

There isn't a single thing I would change. Thankyou so much to everyone at Highfield Park. You made planning the wedding easy and stress free.

We can't wait to come back and visit again and again.

We would love someone we know to have a wedding there as we missed canapés and the buffet because we were so busy having pictures, dancing or socialising! But lots of people have said how good all the food was especially the evening buffet.

Wedding - April 2017

Hi Vanessa,

My only complaint is that it's all over... We had the most amazing day! Thank you!

One of the reasons we chose Highfield Park was because of the relaxed vibes we got from the venue. These vibes definitely helped to make our day everything it could have been and more.

MOC Lauren was absolutely fantastic! She was very friendly and professional and I'm sure she was a huge part of the day running so smoothly. She was also quick to resolve the teeny tiny problems we did have (a busy bar that needed more staff-our friends and family like a drink!). Nothing was too much bother for her. She was just brilliant!

The food was also delicious! We received very good comments about all the food. Those mini burger canapés-yuuuuummy!

I'd also like to thank you for answering my many questions! Again nothing has ever seemed too much bother for you either.

The DJ was brilliant as well! I literally danced the night away.

I have attached a few of the photos that we have already had back plus a couple of my favs that guests took. Yes I ended the night with Kieran's cravat around my head! Ha!

I think my mum has left you a review on trip advisor but it would be my absolute pleasure to review you on the wedding sites.

Thank you, thank you, thank you to everyone that was involved before hand and during our wedding. As my Dad said it was worth every single penny and it is a day that Kieran and myself will definitely never forget!

Wedding - April 2017

Hi Vanessa,

We had an amazing day! Thank you to everyone involved ????

We are waiting on photos from the photographer at the moment but as soon as we receive them I will send them over. Happy to leave gleaming reviews for you guys! 

Please pass on my thanks to Kelly and Ash for all their work on the day. 

Christmas Party Feedback from December 2016

Had a great time will rebook for next year rooms first class highly recommend.

Happy New Year to all of you at Highfield Park.  

We had a blast on the 22nd December and we could not have asked for more. I thought the layout of the rooms were excellent and the food was lovely. The use of the photo booth was an inspired idea and I know we all loved it.  

I must extend my apologies for the staff who tended the bar as the evening wore on. I left the group at 2.30am and they were still going strong and unfortunately this did mean that your staff had to help!  

Everyone we came into contact with at Highfield was really friendly and attentive. I would not hesitate to pick Highfield Park again for a venue.  

Thanks for all your help and hard work

4th November 2016

Hi Vanessa,

Thank you so much, we had a great day and everyone loved it.

I also want to say a massive thank you to Christos, he was great!! :)

Everyone has said the food was lovely. I am still waiting for my pictures to come through but I will send a selection over once they arrive.

Kind Regards

15th October 2016
Hi Vanessa,  

Thanks so much for your email - I'm so sorry it's taken so long to reply, been a crazy couple of weeks returning to normality after our honeymoon. 

All we can say is thank you! Especially to yourself, Lauren, Kelly and Ash. It really was the perfect Wedding day. We couldn't be more grateful for the quietly efficient way in which the day was run - everything was just as we hoped it would be.  

From the day we walked through the door at a wedding fayre and had such a warm welcome from Ash and the team we knew Highfield was the right venue for us. We wouldn't hesitate to recommend you to friends and family!  

All the best, 

14th October 2016

Hi Rebecca,  

Everything went well with last weeks meetings, the team loved the venue - so much so, that one of the team has now booked his wedding with you for next October

Thanks

10th October 2016

Hi Vanessa, 

Thank you for your email, so sorry for the delay in getting back to you. It's been a really busy time since we got back from honeymoon. 

Please can you pass on our thanks to Lauren and the team for all of their hard work in making our wedding day so special. We had a fantastic day and were so happy with how well everything went. Lauren and the team were so organised and helpful. We were really lucky with the weather too! 

Thank you to you too for your help with all of the planning.

3rd October 2016

Rebecca

Just wanted to drop a note to say a huge thank to you and the team for yet again hosting us so well and supporting all our needs on the day.

Really appreciated it.

Thanks

 20th September 2016

Good afternoon Shantelle 

I have only just today managed to catch up with my Regional Director to talk to him about the venue for our company training on 8th and 9th September. 

A very big thank you should go to you for superb facilities and making the two days run without a hitch. 

Sean has told me that it was without doubt, one of the best hotels he has stayed in for a training course from start to finish.  Thank you so much again.  We will be back to book with you for future events.  I have copied in our HR Director solely for her information.

19th September 2016

Hi Zoe,

It's crazy how quickly it's all gone! Married nearly three days!

Thankyou! We can honestly say we had the most perfect day ever and I will always remember it, the process from start to finish has been so stress free, you guys have had everything covered, queries replied to very quickly and everything was put into place that we had discussed. The team on the day especially Christos and Ash ( i believe he was called!) were absolutely faultless. I didn't have to worry about a thing! They had everything in hand and dealt with everything calmly and with a smile. The day ran so smoothly and it meant we could relax, everybody said how lovely the venue was and that we were the best wedding they'd been to! I wouldn't hesitate to recommend you to anyone that was looking for a wedding venue! We can't Thankyou enough!!!! I will send a card with some photos!! Please send a special Thankyou to Christos who was amazing! :-) very sad it's over but will always look back on our day with amazing memories! Will leave a review on your Facebook page.

Thanks again!

25th August 2016

Hi Rebecca, 

Thank you for the email. 

Would like to thank you and all your staff for making our day so special. 

We really could not have asked for a better day and I really can not express how impressed we all where with the venue and especially the staff - they where all amazing. 

We are waiting for our full album of photos to come through but I have attached one of the sample photos Tarran has sent through to us. 

Really can not thank you all enough.

13th August 2016

Hi Vanessa!

We had the most amazing day. Please pass on our thanks to every single one of your staff as they were all outstanding! Especially Kelly who went above and beyond to look after woody and myself through out the day! We will send you some pictures up when we return from honeymoon!

Thanks again,

12th August 2016

Hi Kelly & Vanessa,

Now that the dust has settled (somewhat), I just wanted to say a huge thank you from myself and Lucy for everything you did leading up to and on the day.

We got great feedback from all our guests on how well the day went and how helpful you and everyone was so we want you to know how much we appreciated it.

Hopefully you can enjoy the rest of the summer, though I imagine it will be a busy time :) .

Take care,

31st July 2016

Hi Rebecca 

So sorry for the very late reply we had a 2 week honeymoon and things have been a bit chaotic since we got back! Married life is wonderful thankyou and thankyou for our congratulations and well wishes 

We are delighted that we chose Highfield as our wedding venue, it was the most perfect, wonderful day and we couldn't have asked for more. Our guests loved the venue and food and all had a wonderful time. Thankyou so much to you, Ash and everyone that was involved in the day. You were all wonderful and so helpful and made it a stress-free process for us from the very start. Please pass our heartfelt thanks onto the team. We really can't thankyou enough! 

Of course, we should have the pictures back this week so will definitely send you some!  

Many thanks again and kind regards

27th July 2016

Hi Rebecca

Thank you for your email. We are away in Italy at the moment so hopefully when we are back I can type you a bigger reply ! However we had the most incredible day, we can not thank you enough for pulling off everything so perfectly. We couldn't be happier with how it went. The food and service was exceptional and all our guests commented on how wonderful the venue was. Having so many bigger kids in our party the grounds and football goal actually ended up being one of the most important factors to keeping them happy and the weather blessed us to allow them to enjoy every moment outside! Still waiting for a lot of photos but here's a few attached

Thank you again to you and all the team. We didn't have to worry about anything on the day. It was like clockwork thanks to them.

Best wishes

13th July 2016

Hi Zoe, 

Thank you very much for the email.

We had an amazing day and it all went great!  Very glad we chose Highfield Park as venue for our special day!  A big thank you once again from us, to yourself, Kelly and all the team and staff who helped on the day!  Everyone seemed to have enjoyed themselves!

I will certainly send on some photos as soon as we have received them back from the Photographer.

Once again, thank you for everything!  Was truly greatly appreciated.

Speak soon

9th July 2016

Hi Rebecca,

Thank you very much for your email. We both thoroughly enjoyed the day and we would like to thank all of the staff for making the day so special, especially Ash who was absolutely fantastic leading up to and on the day. I have attached a couple of pictures that I've got. 

Thank you for all your help

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